The stand out feature of the art and self-discovery workshop is the tailored approach. I received eye opening help to identify what my unique strengths are. The staff were exceptionally trained, displaying both professionalism and genuine passion, making everyone feel valued and understood.

~ Art Workshop Participant

Frequently Asked Questions (FAQ's)

I want to acknowledge your support workers care, and keeping their participant and the community safe. So amazing to see support workers taking their job seriously.

~ Community Support Worker

You're not like any other support company I've seen. Your staff really understand what the children and their families need. A true outside of the box service.

~ Community Member

Wow! You aren't just another Support Worker. Thank you for all you do.

~ Emergency Services staff member

It was amazing to see a support worker interpreting their clients cues and communicating using a combination of verbal and key word signs. This client was so well engaged and responsive to their support person and it was beautiful to see him so happy and laughing. They even supported him to be as independent as possible with his lunch, putting his rubbish in the bin and carrying his bags. Such a beautiful nature, very patient and encouraging. Keep up the incredible work.

~Community Member

As a parent of a child with complex needs and high behaviours, I had utilised other providers in the past who promised everything required for my child, but never delivered.

The support my child has received through TTCTD is truly person centred and she has a dedicated team of support workers that exceed her every need, not a different worker every shift. They are attentive, in tune with her language despite it being limited and everyday assist her to undertake activities she chooses and enjoys, which I never thought would be possible with a support service. She is settled and happy for me to leave and doesn't come running at me when I come home, which for any parent, carer or guardian with a child can understand is a big deal.

I thought a company like this was just a dream, but they aren't, I have never felt more supported and welcomed as a parent of a child with a disability.

~ Parent

What they say about us...

• Are you an NDIS registered provider?
  We are intentionally unregistered to offer more flexible, person-centered support while still following the NDIS Code of Conduct and national standards. We work with NDIS-funded participants and stay within the NDIS price caps for all services.

• What areas do you support and what hours do you work?
  We support people across the Hunter Valley, Newcastle, and Central Coast regions of NSW. Our support hours are flexible, generally between 8:00am and 8:00pm, seven days a week including weekends and public holidays.

• Who are your services for?
  We support people with disability, older people, children, young people, and families who value consistent, trust-based relationships. Many of the people we support live with intellectual disability, autism, or dementia, but we welcome all who are seeking safe, respectful, and flexible support.

• How do I get started or refer someone?
  You can contact us directly via email or phone, or ask your Coordinator of Support, home care provider, or school to connect with us. We will have a conversation to understand your needs, discuss funding options (NDIS or Home Care Packages), and explore whether we are the right fit for you.

• What makes Thirri Thirri different from other providers?
  We build small, consistent teams around each person, so you know who is coming to your home and can build real trust over time. Our creative, strengths-based approach focuses on what lights you up—your strengths, interests, and goals—using creative tools and community connection to support independence and wellbeing.

• What types of workshops do you offer?
  We offer dot art and mind mapping workshops for children, young people, and adults, and Self Care, team building workshops for workplaces and teams. Our workshops are gentle, fun, and designed to build confidence and connection in a supportive environment.

• How do you ensure privacy and safety?
  We are committed to client privacy and safe, inclusive spaces. All staff have up-to-date checks and training, and we follow strict privacy, safety, and professional standards.

• Can I choose my support team?
  Yes. We form dedicated teams based on compatibility and your preferences, so you can feel comfortable and supported.

• What if my needs change over time?
  We regularly check in and adjust your support as life changes, ensuring services always fit your needs and goals.