What makes us different?
There is a difference between upholding practical standards, and giving everything you can, doing what you do above the standard.
Thirri Thirri Connecting the Dots (TTCTD) holds value in seeing the whole picture, taking a holistic approach, lifting others to their potential, and appreciating value in each and every moment. Our connection to our surroundings, through observation, allows us to be in the moment with each of our people, to be ourselves, while we deliver an undeniably personal, respectful and 'outside of the box' service.
Real people.
Real values.
Best lives.
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We are there beside you, from past, through present, to future.
Our Philosophy
Thirri Thirri Connecting The Dots (TTCTD) learns from our past, bringing those lessons to our future, by observing ourselves and our surroundings carefully in the present moment. We adapt with the situation we have, so to head into our future with a greater understanding of ourselves and the work we do, so that we can apply our knowledge to help others in their journey from past, through present, and into future.
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Our Values
Thirri Thirri Connecting the Dots (TTCTD) provides services to ALL people from ALL backgrounds and holds a strong belief that everyone is equal.
Connection
Communication
Compassion
Empathy
Equality
Gratitude
Humility
Integrity
Responsibilty
Understanding
Unity
"Unity is strength. . . when there is teamwork, communication and collaboration, wonderful things can be achieved.” — Mattie Stepanek
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Our Team Quality not quantity
Thirri Thirri Connecting The Dots (TTCTD) was designed to encourage meaningful connection between individuals and families, by offering day to day experiences of inclusiveness and wellbeing.
TTCTD strongly believes in providing a safe space to people with a disability, children, young people, and families. TTCTD offers support people and mentors who demonstrate empathy, kindness, respect, cultural sensitivity and have a genuine passion to work within the Community Services sector, to better our people’s daily lives, with a drive for providing trauma informed and strength-based approaches.
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"Connection is the energy that exists between people when they feel seen, heard and valued; when they can give and receive without judgement; and when they derive sustenance and strength from the relationship."
Brene' Brown ~Atlas of the heart
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”When I fell into employment caring for people with a disability in 2012, I began a journey of finding myself. When I found Thirri Thirri, I began my life purpose. My dots have found their place, and they continue to make connections that inspire me everyday.”
- Ashleigh Stevens ~Chief Operating Officer / Artist
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”Every day, we at TTCTD strive to improve service standard delivery to our participants by cultivating an environment of trust integrated with a blend of care, creativity and technology to ensure every responsibility is undertaken as respectfully and efficiently as possible.”
- Keith Onslow ~Service and Project Manager
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”I LOVE my job! My team accept me as me, quirks and all. I walk into work smiling each day, knowing that even when I am having a bad day, I will be supported by my team to turn it around. Being involved with community projects and being a part of something special, creates excitment and meaning for me.”
- Tanaya Ingle ~Administration Coordinator / Support Consultant
Meet the team at one of our community programs
Thirri Thirri Style
WHY DOES THIRRI THIRRI – CONNECTING THE DOTS (Thirri Thirri) CHOOSE TO OPERATE AS AN UNREGISTERED SERVICE?
It’s a legitimate question….
Human nature may suggest that there could be something dubious about an “unregistered service” operating in this highly publicised NDIS sector. Don’t be deterred, be confident in the knowledge that unregistered providers have the required skills, standards, systems and resources to deliver quality services to individuals with disabilities, children, youth, and families.
For unregistered services and their support specialists, it remains a fundamental requirement to adhere to the NDIS Code of Conduct. The NDIS Commission Enforcement and Compliance Policy applies to unregistered services in the same way it applies to registered services, and any person has the capacity to follow the process to make a complaint to the Commission in relation to a service or support specialist regardless of registration status.
For Thirri Thirri the choice was simple in that should a provider be supporting participants with restrictive practices or residing in Specialist Disability Accommodation, then they must be registered with the NDIS Commission. A key component of Thirri Thirri business practice standards is that they do not endorse nor employ the use of restrictive practices. Furthermore, Thirri Thirri does not operate within the confines of Specialist Disability Accommodation.
Thirri Thirri Style prides itself on its actions of producing and implementing programs that fulfill the participants specific requirements. Thirri Thirri works collaboratively with their people and families to develop an environment where reliability and trust between the support/ care specialist, mentors and participants is the foundation of the relationship. The element of trust facilitates meaningful connections. With trust comes the likelihood of cooperation in the goal of achieving a best life outcome.
Benefits of choosing an unregistered disability service provider:
You are free to choose whichever provider you’d like to deliver your services
There is a larger network of providers to choose from
The ability to continue working with a provider you previously used, who is unregistered, when you transition onto the NDIS
Possible cons of using unregistered disability service providers:
If you self-manage your NDIS funding using unregistered providers may result in more paperwork. Providers will send invoices directly to you which you have to manually claim back through the NDIS portal
They do not have to adhere to the quality and safeguards requirements of the NDIS Commission. For example, they do not need to conduct audits to show they are compliant with these requirements
The difference between registered and unregistered disability service providers in summary:
Unregistered providers working with self-managing participants are free to set their prices, whereas registered providers must adhere to the NDIS price caps
You can access unregistered providers only when you have a plan-managed or self-managed NDIS plan. On the other hand, if you are agency-managed, you only have access to registered NDIS providers
If you self-manage your NDIS plan, unregistered providers will send their invoices to you to pay and you will then have to manually claim the funds back from the NDIS using the NDIS portal – but if you’re plan managed, your NDIS plan manager does this for you
Registered providers can deliver some services that unregistered providers can’t, including Specialist Disability Accommodation (SDA), Plan Management, behaviour support or behaviour management plans, as well as supports that involve any restrictive practices
There are many positives to using either registered or unregistered providers and, if you are plan or self-managed, you have the freedom to choose a mixture of both.
Always remember….
As a NDIS participant, you have choice and control over who delivers your services.